The product ordered in the Sort Company online store, you can return, or exchange within 14 calendar days, from the next day from the date of receipt of the order, if this product does not fall into the list of goods of proper quality, which are not subject to return or exchange. Refunds are made within 14 businesses days, from the next day from the moment of receipt of the goods Sort Company team.
Mandatory conditions for return/exchange of goods:
• The order must be fully staffed.
• The presence of original and undamaged labels.
• No traces of use and wear.
Kindly note, we do not accept requests for refund/exchanges inquiries on discounted products unless it appears to be of wrong size, or poor quality as a result of a manufacturing defect. Customers are responsible for covering the shipping costs of returns, or exchanges unless the item is defective, damaged, sent in error, or you received the wrong size you ordered.
To return a product, request an exchange,
cancel the order or ask any question
related to this, please write to us by mail
sortcompanykyivhelp@gmail.com